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About Us

Why we're on a mission to change the industry.

Where the mission comes from

Built from lived experience.

Hi, I'm Elizabeth. After leaving high school early to start university, I started a cleaning job to make some income on the side. At first, after long 40-hour weeks, I loved seeing the money and was feeling pretty proud of myself...until I searched the award rate. I was being severely underpaid.

I quickly learned that, through sham contracting and careful legal loopholes, this was the case for a lot of other cleaners too. It was a rude awakening to the reality of a huge industry that routinely lets its people and clients down.

After being sent alone into an unsafe situation without support, I quit and decided I would start the business I would've loved to have worked for. I also made a promise to myself that I would never put someone in that position for the sake of a pay cheque.

I founded Care For A Clean to do things differently. To build a company where staff are trained, supported, and safe, so they can deliver consistent, high-quality care to every client.

Elizabeth Mitchell, Founder

Elizabeth Mitchell, founder of Care For A Clean

How we operate

Cleaning is an investment. Make sure it's a good one.

We work for extraordinary clients, some of whom have us in their homes and businesses two, three or more times a week. We take this level of trust very seriously.

  • Police checks for every team member
  • Public liability insurance
  • Workers compensation insurance
  • Infection control training
  • Portable long service leave contributions

This is the minimum standard we believe every cleaning company should meet, and most don't.

Elizabeth has written about why that is in sham contracting in the cleaning industry, including how to tell whether a company employs its cleaners properly.

Three Care for a Clean team members detail-cleaning skirting boards and door frames in a home

Our values

The CARE framework.

C

Compassion

Our clients are stressed, short on time, juggling work and kids, or living with a service-related injury. We meet people where they are.

A

Accountability

Being honest to your clients and your team, even when you think no one is watching.

R

Respect

Respect for our staff's input and personal lives, for the space we're working in, and for what the client expects of us.

E

Excellence

Always striving for a premium service: clear frameworks, proper training, client consultation, execution, and follow up.

Buy back your time

Ready for a cleaner you don't have to think about?

Tell us what you need and we'll be in touch within 48 hours with a free, no-obligation quote.

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